Tiseno AI Chatbot is a comprehensive customer support software designed to help businesses manage customer communication efficiently. It combines AI-powered chatbots with live chat, offering a unified platform for automating customer interactions and providing real-time assistance. The system can be integrated with popular messaging platforms like WhatsApp, Facebook Messenger, and Slack, as well as CRMs such as Zoho, WordPress, and WooCommerce.
Key features include:
- AI Chatbots: Automated responses powered by machine learning to handle common queries.
- Live Chat: Real-time communication between customers and support agents.
- Multi-Platform Integration: Seamless integration with messaging apps, websites, and social media.
- Ticketing System: Tracks and manages customer requests through tickets.
- Analytics & Reporting: Insights into customer interactions, satisfaction, and agent performance.
Tiseno AI Chatbot is particularly valuable for businesses looking to automate customer service, improve response times, and enhance user engagement across multiple communication channels.
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